Shipping Policy
We’re excited to share our Shipping Policy with you to make your shopping experience as seamless as possible.
SHIPPING COUNTRY
- Countries: We currently ship within the United States.
TRANSIT, HANDLING & ORDER CUT-OFF TIME:
- Transit time is 5 to 10 Business Days (Monday to Friday)
- Handling time is 1 to 2 Business Days (Monday to Friday)
- Order cut-off time will be 4:00 PM
- Time zone: (GMT-08:00) Pacific Standard Time (Los Angeles )
Delivery Terms:
- We use USPS deliver the product.
- Order Delivery Time = Processing Time(1-2 Business Days) + Shipping Time(5-10 Business Days)
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING COST:
- Within the United States : Free shipping on all orders.
Tracking Your Order
Stay informed about your order’s journey. Once your order is on its way, we’ll send you a shipping confirmation email containing a tracking number. With this tracking information, you can follow your package’s progress until it reaches your doorstep.
Customs, Duties, and Taxes
Please note that swiftxcore is not responsible for any customs fees, duties, or taxes that may be applied to your order. Any such fees incurred during or after shipping are the responsibility of the customer. We recommend contacting your local customs office for details on potential additional charges.
Damaged Items
While we take every precaution to ensure your order arrives in pristine condition, we understand that accidents can happen during shipping. If you receive a damaged item, please contact us immediately at [email protected]. We will work swiftly to resolve the issue and ensure your satisfaction.
Cancellations
We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
Orders can’t be canceled once the parcel is shipped out.
Contact Us
For any questions or further information regarding our Shipping Policy, feel free to reach out to our dedicated customer support team at [email protected]. We’re here to assist you with any inquiries or concerns.
Thank you for choosing swiftxcore. Your trust in our products and services is greatly appreciated.